Account Director - Bracknell

Account Director jobs

Winning new clients is a high-energy job, with a high potential for blind alleys and expended time between successful campaigns. That’s why it’s highly cost effective to devote quality time and resources to retaining existing clients. For that, skilled account directors are required.

In larger logistics companies, account directors will have a team of account managers underneath them, and they will deal directly with clients on a one-to-one basis; clients generally like to be dealing with the same person, who will know their needs and issues. Account directors will oversee the whole customer retention operation, and will be responsible for strategic decisions to this end, but not necessarily the micromanagement of order fulfilment. The account director may also have responsibility for organising and instructing a sales team in order to win new clients, as well as seeking out new openings with existing clients and their partners.

Reporting to the company management, he or she will be expected to explain decisions and actions and provide regular reports. Any problems that cannot be addressed by the account managers will become the account director’s responsibility, followed ultimately by the management’s.

Maintaining morale will be an important role, both in the clients and in your own team. Whether this means treading on egg shells or throwing a party will depend on the relationship!

The skills required

Interpersonal skills, particularly diplomacy, will be a key skill of the account director. Since different clients will have different needs and desires, from methods of payment to hours of work to corporate personality, you will need to have an instinct for switching demeanour at the sound of a ringing phone.

Sales and marketing experience will be extremely useful, as selling one’s company’s benefits does not end with the winning of a client; they will probably be constantly seeking out other deals to reduce their overheads, and you will need to be able to convince them that your company is the best option for them. You’ll need the confidence to be able to make important decisions without constant recourse to senior management.

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Account Director Jobs in Bracknell

The Berkshire town of Bracknell is located at the centre of a cross with Farnborough, Reading, Maidenhead and the western tip of London as its points. It is located between the A308(M) and the M3, which run parallel to its north and south respectively.

Bracknell has a long and rich history, with mentions in the Domesday Book and Bronze Age finds there. Locals like to believe it was a favourite haunt of highwayman Dick Turpin, and there was supposed to be a secret tunnel between two inns via which he could escape capture. There must be something in the water, as a band of marauders known as the Wokingham Blacks had been terrorising the forest area; they were finally brought to justice by the Grenadier Guards in 1723. After World War 2, Bracknell was designated as a location for a New Town, and in the intervening decades the town’s population grew from a few thousand to its current total of around 50,000.

Commercially, the town is rather successful, and many multinationals have set up offices there, particularly in the hi-tech and electronics sectors. The list includes Fujitsu, Panasonic, Hewlett-Packard, Dell, Siemens, Cable and Wireless, 3M and Novell. The headquarters of Supermarket Waitrose and the UK arm of BMW are also in Bracknell.

Bracknell is a thriving town, where great jobs in logistics, supply chain and procurement such as Account Director positions are often found. Its excellent links to London and the whole of South England, as well as Heathrow Airport, are no doubt parts of the decision when companies choose to locate there.

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