Head of Business Improvement - Cheltenham

Head of Business Improvement Jobs

For a business to thrive, grow and attract the best talent, it must be on a constant mission for improvement. Improvement can manifest itself in many ways, from the small things that affect a few employees to a revolution in the way it does business that can propel it from an also-ran to a company at the top of its game. The most effective way to achieve improvement is to appoint a team or an individual whose job is solely to seek out business improvement opportunities and make them happen – in charge of this activity is the head of business improvement.

The job requires an ongoing analysis of the business and all its processes, or at least the processes within the remit of the head of business improvement. Armed with the financial figures for a given business activity, he or she observes and analyses the way it is carried out, talks with the people doing the work and try to come up with ways of improving it. This is not always a directly cost-saving or profit-enhancing measure. Sometimes an improvement might simply take the stress off certain employees, and the benefits will be long term – and the head of business improvement has the figures to prove it.

The skills required

An advanced ability to monitor and completely understand a business process and how it interacts with the rest of the business is a key attribute of a successful head of business improvement. You are able to come to a balanced appraisal of how a process works and what are the effects of making a change not only to it but also to the wider company. Where you consider that the benefits outweigh the costs, you will then have to make proposals to the board so that they can decide whether to implement them.

You are able to work on multiple processes at a time, and often change will have to be implemented gradually so that early effects can be assessed with a view to making more dramatic changes if necessary. This requires excellent analytical skills as well as a great interpersonal manner. It will be your job to convince all stakeholders that your proposals will have a benefit, which is not always easy, particularly where this might mean downsizing or relocation.

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Head of Business Improvement Jobs in Cheltenham

Cheltenham is a historic spa town (sometimes called Cheltenham Spa) in Gloucestershire, about 7 miles (12 km) to the east of the county town, Gloucester. The town grew in popularity after a royal visit in the late 1700s, which brought its mineral waters national renown. It is known internationally as a site of festivals. There are the Literature, Jazz, Science and Music festivals to occupy the locals and bring in tourists, but most famous of all is the one simply called the Cheltenham Festival, a week-long National Hunt horse-racing event culminating in the Cheltenham Gold Cup.

The town is a hotbed of high-tech industry, too, with electronics and aerospace playing their parts in the local economy. Tourism is and important wealth creator too. The west of the town is dominated by the UK’s national intelligence and eavesdropping centre, the GCHQ (Government Communications Headquarters), an organisation that dates back to the First World War and has been at Cheltenham since 1951. During the Second World War it was located at the famous Bletchley Park.

The blend of hi-tech industry, an affluent populace and a thriving retail sector make Cheltenham a prime location for a variety of supply chain, logistics and procurement positions, and Head of Business Improvement jobs will appear in and around the time from time to time, although GCHQ will probably know about it before we do!

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