Head of Business Improvement - Southend-on-Sea
Head of Business Improvement Jobs
For a business to thrive, grow and attract the best talent, it must be on a constant mission for improvement. Improvement can manifest itself in many ways, from the small things that affect a few employees to a revolution in the way it does business that can propel it from an also-ran to a company at the top of its game. The most effective way to achieve improvement is to appoint a team or an individual whose job is solely to seek out business improvement opportunities and make them happen – in charge of this activity is the head of business improvement.
The job requires an ongoing analysis of the business and all its processes, or at least the processes within the remit of the head of business improvement. Armed with the financial figures for a given business activity, he or she observes and analyses the way it is carried out, talks with the people doing the work and try to come up with ways of improving it. This is not always a directly cost-saving or profit-enhancing measure. Sometimes an improvement might simply take the stress off certain employees, and the benefits will be long term – and the head of business improvement has the figures to prove it.
The skills required
An advanced ability to monitor and completely understand a business process and how it interacts with the rest of the business is a key attribute of a successful head of business improvement. You are able to come to a balanced appraisal of how a process works and what are the effects of making a change not only to it but also to the wider company. Where you consider that the benefits outweigh the costs, you will then have to make proposals to the board so that they can decide whether to implement them.
You are able to work on multiple processes at a time, and often change will have to be implemented gradually so that early effects can be assessed with a view to making more dramatic changes if necessary. This requires excellent analytical skills as well as a great interpersonal manner. It will be your job to convince all stakeholders that your proposals will have a benefit, which is not always easy, particularly where this might mean downsizing or relocation.
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Few towns have names that describe them as perfectly as Southend-on-Sea. The south-facing seaside town is located just over 30 miles (50 km) from the centre of London, where the Thames Estuary meets the North Sea. As towns go, it has relatively large population, well over 100,000, and as well as being a seaside resort, it is home to one of the six airports serving London, the other five being Heathrow, Gatwick, Luton, Stansted and City. As well as the airport, the town is also served by two railway lines and excellent road infrastructure, and the town thrives throughout the year with shopping, entertainment and sport going on.
Southend is traditionally a destination for people from South England, but especially London, to go for a holiday, short break or day out by the sea, and at the height of summer the streets, esplanade and beach are full of fun-seekers.
Because of the large static population and the diversity of the economy, Head of Business Improvement jobs quite often come up in Southend-on-Sea. The town has a large town centre and there are trading estates dotted around, with many of the big-name retail brands having a presence here.

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