Head of Continuous Improvement

Head of Continuous Improvement Jobs

There is no such thing as the perfect business. Every hour, inefficiencies and bad practice are going on without the owners’ knowledge, or the owners know they exist but are powerless to act. This is where the head of continuous improvement comes in. It is an analytical role that constantly audits every business process and looks for inefficiencies that can be ironed out. Depending on the size of the company, this can be a one-person job, heading up a small team or employing dozens of auditors to make the business better.

But it’s not just about the money – not directly, anyway. Often, an improvement is simply one that helps staff with their work and removes those irritations and bureaucracy that reduces job satisfaction. Sometimes it’s an environmental improvement that doesn’t have obvious financial implications but can have longer-term benefits. Improvement takes many forms, and once the head of continuous improvement has got under the skin of the company and found out exactly how it operates, it’s inevitable that the financial benefits will follow.

The skills required

The job of head of continuous improvement has two main strands – analyzing the financial matters and seeking out other procedural activities that can be improved. You will need to be prepared to get your hands dirty (sometime literally) by delving into the business, talking to employees, observing and measuring the way people work and researching alternative methodologies that can create efficiencies.

The head of continuous improvement may sometimes need to make unpopular decisions, for example choosing to outsource elements of the business or making it less top-heavy if inefficiencies are identified. While the final decision will be made by the board, you must have the confidence in your convictions to make such recommendations. Of course, the opposite is also true, and your recommendations could lead to the growth of the company. As long as you have performed detailed analyses, you will be able to present accurate projections to the board.

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