Head of Warehousing

Head of warehousing jobs

The complexity of warehousing, with its constant throughflow of goods and the need to keep on top of stock, orders and incoming goods, means that the head of warehousing is an important role. While much of the stocktaking and order fulfilment will be computerised, a head of warehousing, with decision making powers, will be required to maintain efficiency and deal with incidents that could affect it.

The head of warehousing will also have duties related to maintaining customer satisfaction, and this could require some contact with customers when team members cannot deal with an issue or when the customer wishes to elevate one.

In many cases, the head of warehousing’s job will include recruitment of staff and training them in the systems used in the warehouse. The role could include overseeing health and safety and security, although head office might deal directly with such matters.

The skills required

An ability to keep on top of a complex, ever-changing environment will be an essential asset for this role. While the exact stock levels of warehoused goods will be known to individual team members and controlled by the computer system, the ability to predict need and plan for foreseeable events will be useful.

The job might also involve a lot of walking to physically check levels of goods on the shelves, so in many head of warehousing positions, an above average level of fitness is stipulated, although this will not always be the case.

IT skills will be essential, as the head will need to be able to call upon the status of any element under his or her control at a moment’s notice.

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