Head of Facilities

Head of Facilities

When a business has just one location, there’s always going to be a person whose job it is to ensure the building itself and all its functions are running properly. It might be an office manager, plant manager or such like. But businesses with multiple locations need a more strategic, joined-up and budgeted way to run the properties, and that task is fulfilled by the head of facilities.

The role will be a blend of planning the facilities for future needs, ensuring the books are balanced for all the locations and planning maintenance, cleaning, services, safety and so on – in summary, keeping the facilities functional, profitable, legal and sustainable.

Under the head of facilities, management usually acts on a hierarchical basis, more so in larger operations with multiple plants, offices, depots and storage facilities. That means the head of facilities will often be based in the head office and will delegate tasks and goals to facility managers at the locations, but there will also be regular attendance on-site within the region covered.

The skills required

Head of facilities jobs usually demand experience in overseeing multiple locations of an organisation, and successful candidates will be able to demonstrate a strong aptitude for delegation to, and communication with, the various location managers. The job will be a blend of strategic planning and more urgent decision-making – you could be where the buck stops when a location manager needs to troubleshoot a pressing issue and a potentially costly decision has to be made and then justified to the board.

For some positions, however, experience managing a single facility will be a sufficient qualification, as many of the budgetary and management skills scale up straightforwardly.


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