Head of Continuous Improvement - Harrogate

Head of Continuous Improvement Jobs

There is no such thing as the perfect business. Every hour, inefficiencies and bad practice are going on without the owners’ knowledge, or the owners know they exist but are powerless to act. This is where the head of continuous improvement comes in. It is an analytical role that constantly audits every business process and looks for inefficiencies that can be ironed out. Depending on the size of the company, this can be a one-person job, heading up a small team or employing dozens of auditors to make the business better.

But it’s not just about the money – not directly, anyway. Often, an improvement is simply one that helps staff with their work and removes those irritations and bureaucracy that reduces job satisfaction. Sometimes it’s an environmental improvement that doesn’t have obvious financial implications but can have longer-term benefits. Improvement takes many forms, and once the head of continuous improvement has got under the skin of the company and found out exactly how it operates, it’s inevitable that the financial benefits will follow.

The skills required

The job of head of continuous improvement has two main strands – analyzing the financial matters and seeking out other procedural activities that can be improved. You will need to be prepared to get your hands dirty (sometime literally) by delving into the business, talking to employees, observing and measuring the way people work and researching alternative methodologies that can create efficiencies.

The head of continuous improvement may sometimes need to make unpopular decisions, for example choosing to outsource elements of the business or making it less top-heavy if inefficiencies are identified. While the final decision will be made by the board, you must have the confidence in your convictions to make such recommendations. Of course, the opposite is also true, and your recommendations could lead to the growth of the company. As long as you have performed detailed analyses, you will be able to present accurate projections to the board.

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Head of Continuous Improvement Jobs in Harrogate

The North Yorkshire town of Harrogate came to national prominence in the 17th century as a spa town, and over the following centuries visitors would go to the place to take the waters, which they thought had healing properties. Of course, the common people would not have had the wherewithal or the ability to get to the town, especially since they would have been sick, so Harrogate became a resort for the wealthy. Hotels sprung up and the town took on a genteel atmosphere which, some would say, survives to this day. The streets of the town centre are lined with restaurants and cafes, and several large parks give the town a green feel.

Harrogate is 13 miles (21 km) north of Leeds and 18 miles (30 km) west of York. Although the Yorkshire Dales are just to the west and the North York Moors to the north east, the town is not in a national park. It is, however, separated from any major settlement by at least 10 miles of countryside in any direction. The A1(M) passes reasonably close by over to the west; Leeds and York are connected a via rail route that stops at the town.

Despite its largely affluent populace, the town does have some industry, and boasts the Harrogate International Centre, the UK’s third-largest conference and exhibition centre. Thanks to Bucks Fizz’s 1981 triumph, the Centre hosted the 1982 Eurovision Song Contest. It was won by the German singer Nicole, with her song A Little Peace, something non-Eurovision fans have wished for ever since.

With an economically active populace of about 70,000 and a constant stream of professional visitors and day-trippers, Harrogate has a healthy need for logistics and supply chain professionals, meaning that Head of Continuous Improvement positions here and in the region are not uncommon.

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