Head of People

Head of People Jobs

Staffing of a business has been revolutionized over the past 10–15 years as companies recognize and capitalize on the advantages of having a happy, satisfied and fulfilled workforce. It’s all about ensuring the human factor is a part of human resources. While perks and bonuses have long played a part in the equation, with a modern recognition that it’s a more complex and finely tuned process, HR departments are now employing heads of people to oversee and refine the workplace processes to help with satisfaction and therefore retention and attractiveness to talent.

The head of people typically looks after a team or a department, often reporting to a people manager or director. Those members of staff have direct contact with the board and have access to the funds and the strategic information required to put people-focused initiatives into action. The head of people is normally required to understand and interpret plans and implement them at team level, often as one of several heads of people in a company.

The skills required

A background in delivering bonuses and benefits to teams is a key asset in this role. That can often mean basing benefits on individual assessments to create focused, personalized schemes, or it could be a generalized task over complete teams. You are expected to implement strategies and initiatives that drive cultural change throughout the business, as dictated by the board and your line managers. Whether they go into detail on how these are implemented or you are expected to interpret them into actions depends on the policy of the company.

Experience within the industry the company operates in is useful as employees in different sectors have different expectations and motivations. You must be able to demonstrate that you can implement complex initiatives that have been possibly decided without your input.

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